Please take the time to read our terms and conditions if you have not already done so. These terms and conditions will be applicable to all purchases by you from The Spirit Cellar, so you should take time to read them.
At The Spirit Cellar we value our customers and respect their privacy. Customer information is collected in an effort to improve your shopping experience and to communicate with you about our products and services. We will not sell or rent your personal information to third parties. However, we will share your information with our affiliates from time to time and, under certain circumstances, with third parties that provide services on behalf of The Spirit Cellar with whom we have partnered to offer a particular product or service.
This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information.
Trading Address: 174 Terrace Road, Walton-on-Thames, Surrey, KT12 2ED, United Kingdom
Telephone: +44 1932 252 100
What kind of information does The Spirit Cellar collect?
When you visit, register or order products or services with thespiritcellar.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as e-mails, faxes or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
How does The Spirit Cellar use my information?
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. Were you have consented when providing us with your details, we may also allow other companies in our group to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please send an email to let us know at firstname.lastname@example.org Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Does The Spirit Cellar share my information with third parties?
How do I access my information and how do I change or delete my information?
You can review, change or delete certain personal information related to your use of our online sites (e.g.: name and contact information). To change your personal information, please contact us by email: on email@example.com or write to us at The Spirit Cellar, 174 Terrace Road, Walton-on-Thames, Surrey, KT12 2ED, United Kingdom. Please note that any requests to update your personal information may take up to 14 days for your e-mail request and 2-4 weeks to process your postal mail request.
How do I exercise my choices about receiving promotional communications from The Spirit Cellar?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by emailing us at firstname.lastname@example.org or write to us at The Spirit Cellar, 174 Terrace Road, Walton-on-Thames, Surrey, KT12 2ED, United Kingdom. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a “do not contact” file to ensure that we can honour your request. It may take up to 14 days to process your e-mail request, and 2-4 weeks to process your postal mail request, during which period you may continue to receive communications from The Spirit Cellar. Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions
regarding your order.